Privacy Policy

Through the websites of hosting provider Elite Game Servers (https://www.elitegameservers.net and https://cp.elitgameservers.net) privacy-sensitive data better known as personal data will be processed. Elite Game Servers greatly values that personal data should be handled with care. Personal data is therefore carefully processed and protected by us.

When processing data, we comply with the requirements laid down in the General Data Protection Regulation (GDPR). That means, among other things, that we:
• clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• limit our collection of personal data to only the personal data that are necessary for legitimate purposes;
• we will first ask you for your explicit consent to process your personal data in cases where your consent is required;
• take appropriate measures to protect your personal data, including the requirements of parties who process personal data on our behalf;
• respect your right to access, correct, supplement, modify, block, delete and transfer your personal data on your request.

Elite Game Servers is the data controller. In this privacy statement, we explain which personal data we collect, use and for what purpose. We recommend that you read them carefully.
This privacy statement was last amended on 17 May 2018.

How Elite Game Servers collects personal information

Your personal data will be collected by Elite Game Servers when:
a. services are purchased from Elite Game Servers;
b. services are used from Elite Game Servers;
c. subscribing to the newsletter of Elite Game Servers;
d. Elite Game Servers is consulted with a request, question, comment or complaint;
e. abuse is reported at Elite Game Servers.

When necessary Elite Game Servers may also request information from Fraud Prevention Agencies (FPAs), Credit Reference Agencies (CRAs) and Blocklists.

What type of personal data is collected by Elite Game Servers

The following of your data will be collected by Elite Game Servers:
a. name and contact information, IP-address and similar information necessary for communication, as well as the financial details of the recipient;
b. an administration number that does not contain any information other than that referred to under a;
c. data for the purpose of making deliveries and orders or for the purpose of providing services;
d. data for the purpose of calculating and recording income and expenditure, making payments and collecting claims;
e. data for maintaining contact with customers or suppliers;
f. data other than those referred to under a to f, the processing of which is required or necessary for the purposes of other regulation

Why Elite Game Servers processes the personal data

Elite Game Servers collects and processes your data for the following purposes:
a. offering, managing and carrying out is services;
b. compliance with the applicable laws and regulations;
c. managing user accounts;
d. sending by email, displaying on the website, sending by post and notifying by phone of a newsletter, user information, service message or other electronic message;
e. informing about our new products and services;
f. analysing the behaviour on the website in order to improve our website and to tailor our offer our offer of products and services to your preferences;
g. investigating suspected violation of the Elite Game Servers Acceptable Use Policy (AUP).

Transfer of personal data by Elite Game Servers

We will not share the data linked to your user name to third parties, unless this is necessary in the context of the fulfilment of the agreement that you enter with us or if this is legally required. In the case of suspected fraud or misuse of our website and/or services, we may share personal data to the relevant authorities.
Portal access

With our portal you can access a management environment where you can set up, specify and change things yourself. This also includes your personal data.

Retention period

Personal data may be stored until the purpose for which the data were processed is no longer present, in which case they are deleted. This is a combination of contractual and legal terms.

Protection

We take technical and organisational measures against the loss, misuse of and unauthorized access to personal data.

Changes to this privacy statement

We are entitled to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly, so that you are aware of these changes.

Third party websites

This privacy statement does not apply to websites of third parties that are linked to this website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

Cookies

On our website we use different types of cookies. For more information about these cookies, please refer to our Cookie Statement.

Objection to direct marketing

You have the absolute right to object to direct marketing. Each newsletter contains a link that allows you to unsubscribe.

Dutch Data Protection Authority

Of course we will be happy to help you if you have any complaints about the processing of your personal data. You can reach us via the contact details at the bottom of this page, or via our contact form. If you are dissatisfied with the way in which we deal with your complaint, you have the right to submit a complaint to the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this purpose.

Right to access, rectification and erasure of your data

You have the right to ask for access, correction or deletion of your data. For any questions regarding access, improvement, addition, modification, blocking, deletion or transfer of your personal data, you can contact us at any time via: This email address is being protected from spambots. You need JavaScript enabled to view it..

In order to prevent abuse, we may ask you to identify yourself appropriately.

Questions?

For any question and/or comments regarding our privacy statement, please contact us through the contact page or at This email address is being protected from spambots. You need JavaScript enabled to view it..